Effective Date: May 16, 2025
Welcome to Alameda Dry Cleaners (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (www.alamedadrycleaners.com) and use our services.
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Table of Contents
1. Effective Date
2. Information We Collect
3. How We Use Your Information
4. SMS Messaging & 10DLC Compliance
5. How We Share Your Information
6. Cookies & Tracking Technologies
7. Data Retention & Security
8. Your Rights & Choices
9. Changes to This Privacy Policy
10. Contact Information
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1. Effective Date
This policy is effective as of May 16, 2025.
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2. Information We Collect
A. Personal Information
We collect the following personal information when you interact with our site or services:
Name
Email address
Phone number
Mailing/billing address
Payment information
Order history
B. Automatically Collected Information
When you visit our website, we automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on our website
Cookies and tracking technologies
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3. How We Use Your Information
We use your information to:
1. Provide and manage dry cleaning and garment care services
2. Process payments and transactions
3. Send confirmations, reminders, and service updates
4. Send SMS notifications and promotions (10DLC Compliance)
5. Improve our website and user experience
6. Prevent fraud and enhance security
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4. SMS Messaging & 10DLC Compliance
We offer SMS messaging services to keep you informed and enhance your customer experience.
A. Opt-In Consent
By opting in to receive SMS messages from Alameda Dry Cleaners, you agree to receive text messages regarding:
Order updates and confirmations
Service reminders and delivery notifications
Promotional offers and seasonal alerts
Customer service and satisfaction follow-up
B. Data Rates and Frequency
Message frequency may vary based on your activity with us
Standard message and data rates may apply based on your mobile carrier
C. Opt-Out
You may opt out of receiving SMS messages at any time by:
Replying STOP to any of our SMS messages
Calling us at (818) 557-0276
Emailing us at alamedacleaners@gmail.com
D. Help
If you need help regarding SMS messages, you can:
Reply HELP to any of our SMS messages
Contact us at (818) 557-0276
Email alamedacleaners@gmail.com
E. Consent Protection
Your mobile opt-in data or consent will not be shared with third parties for marketing or promotional purposes.
F. Privacy Reference
We respect your privacy. You can view our full Privacy Policy anytime at: www.alamedadrycleaners.com/privacy-policy
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5. How We Share Your Information
We do not sell your personal information. We may share your data with trusted third parties for limited purposes:
Payment processors
IT support and hosting providers
SMS and marketing platforms
Legal authorities when required
In the event of a business transfer (e.g., acquisition or merger)
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6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences via your browser settings.
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7. Data Retention & Security
We retain your personal information only as long as necessary for service fulfillment, legal obligations, and legitimate business purposes. We employ physical, technical, and administrative security measures to protect your data.
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8. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information
Request a copy of your information
Withdraw SMS marketing consent at any time
To exercise these rights, contact us at alamedacleaners@gmail.com.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, law, or our practices. Any changes will be posted on this page with an updated effective date.
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10. Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact us:
Alameda Dry Cleaners
📍 1034 W. Alameda Ave, Burbank, CA 91506
📞 (818) 557-0276
📧 alamedacleaners@gmail.com
🌐 www.alamedadrycleaners.com